Service Management Consultant

Hybrid/Home Office Approach
€70,000 - €85,000 Per Year (Depending On Experience)
Permanent Role
Offices Based In Germany, Austria And Switzerland
No Visa Sponsorship Available / Must Have Suitable Dach Region Right To Work

We are working exclusively with an award-winning IFS Company who are going through a really exciting phase of company growth and projects. They are a global IFS Partner who are building and advancing their German and DACH region team.

They focus on ERP and FSM Projects and due to their demand, they are requiring people experienced with Service Management to join the team.

They are looking for consultants with Service Management implementation experience in the following areas:
Customer Care and Service Request Management, Scheduling & Dispatching Optimization, Mobilization of Order Processing / Field Service Management, Asset Management, contract and SLA Management, but also in project management or integration of service with ERP and CRM solutions.

This opportunity would suit someone who is looking for a long term career in Germany and not looking to just work for a year! The roles offered are challenging, varied and rewarding with opportunities to work on global projects if international work is interesting to you.

They are offering brilliant packages, flexible working, home office and defined career growth. Because they are an IFS Partner, they are providing the most up to date and advanced training and support to all of their colleagues to ensure you are as informed as possible about the product.

The Role:
- Support clients with their FSM projects
- Analyse business processes 
- Introduce IFS solutions to clients 
- Opportunity to contribute to wider service offerings 
- Work with the FSM management team 
- Communicate with other departments to ensure a successful implementation
- Opportunity to work on international implementations. 

Your Skills
- Must have experience in service management related solutions in at least one of the following areas: Contracting and SLA Management, Customer Request Management, Planning and Dispatching, Planning & Scheduling Optimization, Mobile Order Processing, Asset Management, IoT and data-based scenarios (predictive maintenance), or project management. 
- Experience in delivering IT or FSM/CRM solutions 
- Ability to design and analyse business processes 
- Must speak fluent German and English.

This company is an equal opportunity employer and value diversity. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  
** If you're interested in this opportunity, please submit your CV via the link provided **
  
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