Senior Dynamics CRM Consultant – German Speaking

Location: Germany – Remote with the option to work in various office locations
Salary: €75,000 - €95,000 Depending on Experience
Industry: IT Consulting
 
We are currently engaged in an exciting collaboration with an exceptional Microsoft Partner specializing in Microsoft Dynamics CE (Customer Engagement) solutions. This company is in a pivotal phase of their Nationwide growth, with a strong focus on professional services and manufacturing industries. They have recently become part of a wider group, which will only bolster their presence and capabilities.
 
*Responsibilities: *
·      Lead and shape project implementations within the Dynamics CE platform, with a primary focus on Customer Experience projects, from analysis through testing to go-live.
·      Collaborate with our clients' experienced sales team to present and implement CRM solutions, specializing in marketing, sales, and customer service aspects, to win customers.
·      Advise customers with innovative solutions, specializing in marketing, sales, and customer service, with a strong emphasis on enhancing overall customer experience.
·      Expand our clients' service portfolio in Microsoft Dynamics 365 CE, particularly within the customer experience domain, with creative solutions that leverage the Microsoft Power Platform.
·      Drive process optimization within the customer experience module and actively contribute to the development of industry standards for best practices.
·      Take on diverse technical responsibilities related to Dynamics CE, including partial project management.
·      Make a valuable contribution to our financial success by carefully managing cost calculations and ensuring adherence to budget constraints.

*Requirements: *
·      Substantial professional experience in management consulting or executing CRM solutions, with a strong focus on Customer Experience projects within Microsoft Dynamics 365 CE/CRM.
·      Possess experience implementing Dynamics CRM/CE into multiple industries.
·      Proficient in agile project methodologies with a passion for delivering process-centric advice within the context of enhancing customer experiences.
·      Ability to gauge effort and effectively oversee customer experience-related sub-projects or workstreams.
·      Foundational familiarity with technologies such as .NET/ASP.NET (C# or VB.NET), SQL Server (T-SQL), Reporting Services (SSRS), and JavaScript.
·      Either already hold or actively pursue a Microsoft certification in CRM/CE within the customer experience module.
·      Stand out due to your commitment to quality, ability to thrive within a collaborative team, and results-driven work ethic.
·      Excel as a consultant, showcasing outstanding communication skills, adept consulting capabilities, and a persuasive and resolute demeanour.
·      Bring forth enthusiasm and enjoyment in collaborating with emerging technologies and like-minded peers.
·      Display adaptability and a readiness to engage in travel, facilitating face-to-face interactions.
·      Leverage your proficiency in both German and English to excel in Nationwide projects.

This company is an equal opportunity employer and value diversity. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

** If you're interested in this opportunity, please submit your CV via the link provided **

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